Barclays Bank Announces Closure of Two Branches in Bluewater and Gravesend Due to Rise in Online Banking Usage

Barclays Bank Announces Closure of Two Branches in Bluewater and Gravesend Due to Rise in Online Banking Usage

Barclays Bank has announced the closure of two of its branches in the Bluewater Shopping Centre and Gravesend. This decision comes as a result of a recent study revealing that almost 100% of customers now use the Barclays app for online banking.

The two branches, located less than seven miles from each other, are set to shut down in the coming months. This will leave customers with the nearest branches being in Chatham, Dartford, or Bexleyheath.

A spokesperson for Barclays stated, “When these branches were opened, visiting in person was the primary way to conduct banking. However, with the rise of online and telephone banking, we have seen a significant decrease in the number of customers coming into our branches.”

The Bluewater branch is scheduled to close on Friday, April 26, and the Gravesend branch will close on Friday, May 3. It was found that 93% of customers who use these branches also utilize the app, online, or telephone banking services.

The Bluewater branch had an average of only 12 regular customers, while the Gravesend branch had 201. This closure comes shortly after the announcement of the closure of the Barclays branch in Ramsgate, which is set to close in April due to low customer usage.

The spokesperson assured customers that Barclays will still be available to help with day-to-day banking queries and money management. They also stated that they will be finalizing details for alternative locations to support customers with their banking needs. These details will be shared locally and on the Barclays website.

Although customers will no longer have access to cash at these branches, they can still visit other branches or utilize the online and telephone banking services. Barclays encourages customers to search “findbarclays” for the nearest branch and its opening times.

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